After Hour Emergency
When emergencies strike late, we're here to set it right.
EMERENGENCY SERVICE
If the emergency is life-threatening, call 9-1-1 immediately!
If you smell gas or have a carbon monoxide detector ringing, turn off the gas shut-off to the utilities, open the windows, and contact PG&E at (800) 743-5000.
Below is a list of property-threatening emergencies that require immediate attention:
- Sink, tub, or toilet overflowing and the water cannot be stopped.
- Uncontrollable amount of water leaking through pipes or ceiling. (If it is a small drip, use a pot or something similar to catch the water and call the office on the next business day).
- Sewage back up and there is no other usable bathroom at the property.
- Anything that endangers life or poses severe damage risk to the property if not corrected immediately qualifies for emergency service.
The Emergency Line is for after-hours emergencies only.
Please do not use this number for non-emergency requests or matters unrelated to maintenance. For property-threatening emergencies after hours, please search for your properties emergency number.
Some maintenance issues may not be able to be handled immediately.
For example, if you are calling at midnight about sewage back up, a plumber may not be able to go out until morning. Please keep this in mind when calling, especially if it’s late.
If you are not sure if you are experiencing an emergency, please refer to our FAQ below.
Find your Properties Emergency Number Below
Westgate Manor
2330 Sherman Ave. Corcoran, CA 93212
West Trail Apts
360 N. West Ave. Tulare, CA 93274
Waterford Gardens
12313 Dorsey St. Waterford, CA 95386
Walnut Grove
1446 E. Sumner Ave. #15 Fowler, CA 93625
Vista de Oro
350 Miller Rd. Hollister, CA 95023
+1 (855) 329-3138
Villa San Joaquin
200 N. 19th Ave. #B Lemoore, CA 93245
Villa Paseo Palms
2818 Ramada Dr. Paso Robles, CA 93446
+1 (855) 329-3107
Valley Village
36250 Fresno St Huron , CA 93234
Valley Glen
1830 Gold St. Dixon, CA 95620
+1 (855) 329-3106
Valley Gardens
13841 Lyn Street Armona, CA 93202
+1 (855) 329-3093
Valle Del Sol
422 E. Polk Street Coalinga, CA 93210
Ukiah Senior
763 S Oak Street, Ukiah, CA 95482
Tulare Garden
498 S. Blackstone St. Tulare, CA 93274
Tierra Vista
731 S. 11th Ave. Hanford, CA 93230
+1 (855) 329-2966
Terracina Oaks II
1276 Oak Ave. Greenfield, CA 93927
Terracina Oaks
252-13th Street Greenfield, CA 93927
Sycamore Ridge
1245 W. Sycamore St Sycamore St., Willows, CA 95988
+1 (855) 580-9243
Sutter Hill Place
451 Sutter Hill Road Sutter Creek, CA 95685
Sunrise Vista
401 F. Street Waterford, CA 95386
+1 (800) 475-0724
Stony Creek II
501 Marguirite St. Williams, CA 95987
+1 (877) 203-1868
Stony Creek I
500 Margurite St. Williams, CA 95987
+1 (855) 329-2662
Stoneridge at Elk Grove
8515 Elk Grove Florin Road Elk Grove, CA 95624
Singing Wood
10124 Valley Blvd El Monte, CA 91731
Sierra Heights II
400 Hillview Ridge Lane, Ororville, CA 95966
+1 (833) 404-4935
Sierra Heights
200-300 Hillview Ridge Lane, Ororville, CA 95966
+1 (833) 404-4935
Shelter Cove
849 Lincoln Rd. Yuba City, CA 95991
+1(855) 329-2543
Selma Elderly
2745 Wright Ave. Selma, CA 93662
San Jacinto Garden
324 E. Shaver St. San Jacinto, CA 92583
Salado Orchards
250 N. Toomes Ave. Corning, CA 96021
+1 (855) 329-2142
Rodeo Drive
14152 Rodeo Drive Victorville, CA 92395
Riverview Garden
2701 Topeka St. Riverbank, CA 95367
+1 (855) 328-4797
Riverbank Senior
3101 Orange Avenue Riverbank, CA 95367
+1 (855)- -328-4793
Riverbank Central
6108 Claus Road Riverbank, CA 95367
+1 (855) 328-4793
Ridgecrest Senior
901 W. Church Ave. Ridgecrest, CA 93555
+1 (855) 328-4791
Reedley Elderly
172 S. East Reedley, CA 93654
Porterville Garden
1585 W. Putnam Ave. Ridgecrest, CA 93555
Plumas Apartments
1247 Live Oak Blvd. Yuba City, CA 95991
+1 (855) 328-4787
Pittsburg Park
2179 Crestview Dr Pittsburg, CA 94565
Patterson Place
670 N. 6th St. #119 Patterson, CA 95363
Paso Robles Gardens
540 Sims Ave. Paso Robles, CA 93446
Parkview Court
512 Main St. Filmore, CA 93015
Parkside Village
1151 N. Villa Ave. Dinuba, CA 93618
Palmer Senior
16121 Palmer Ave. Huron, CA 93234
+1 (855) 328-4128
Palmer Family
16121 Palmer Ave. Huron, CA 93234
+1 (855) 328-4127
Paigewood
745 Paigewood Dr. Orland, CA 95963
+1 (855) 328-4126
Overland Court
417 Rockport Drive Los Banos, CA 93635
+1 (855) 328-4125
Oroville Heights
975 14TH St, Oroville, CA 95965
+1 (888) 238-8980
Orchards on Newcastle
1151 Newcastle Drive Livingston, CA 95334
Orangewood Apts
251 N. Westwood Ave. Lindsay, CA 93247
Ocotillo Springs
1615 I Street, Brawley, CA 92227
Montgomery Crossing
1150 Tammy Lane Lemoore, CA 93245
+1 (855) 328-2532
Monte Vista
901 W. Tulare Rd. Lindsay, CA 93247
Mojave View
600 N Norma St, Ridgecrest, CA 93555
Millview
1650 N Lovers Lane, Ukiah, CA 95482
Martin Street II
1257 Martin Street Lakeport, CA 95453
Martin Street
1255 Martin Street, Lakeport, CA 95453
Magnolia Place
92 12th Street Greenfield, CA 93927
Madera Garden
1600 N. Lake St. Madera, CA 93638
+1 (855) 328-2133
Lemoore Villa
899 Hanford-Armona Rd. Lemoore, CA 93245
Lemoore Elderly
601 E. Street Lemoore, CA 93245
Lakeview Terrace
7055 Old Hwy 53 Clearlake, CA 95422
Malan Street II
180 Malan Street, Brawley, CA 92227
Malan Street
179 Malan Street, Brawley, CA 92227
Magnolia Place II
108 12th St, Greenfield, CA 93927
+1 (888) 327-2155
King’s Station
1245 Bedford Ave. King City, CA 93930
Kimball Crossing
820 Kimball Rd. Redbluff, CA 96080
+1 (855) 327-7043
Kerman Garden
166 S. Madera Ave. Kerman, CA 93630
+1 (855) 327-7040
Kearney Palms III
14526 W. Monterey LN Kerman, CA 93630
+1 (855) 327-7039
Kearney Palms II
14608 W. Kearney Blvd. Kerman, CA 93630
+1 (855) 327-7039
Kearney Palms I
14608 W. Kearney Blvd. Kerman, CA 93630
+1 (855) 327-7039
Joses Place
154 N Arroyo Seco St, Ione, CA 95640
Horizons at Morgan Hill
17690 Mc Laughlin Ave. Morgan Hill, CA 95037
+1 (855) 327-5177
Hesperia Garden
8939 G. Ave. Hesperia, CA 92345
Heritage Village
1156 San Luis St. Los Banos, CA 93635
+1 (855) 327-7034
Heritage Oak Senior
730 Old Stockton Rd. Oakdale, CA 95361
+1 (855) 327-7033
Harvest Garden
1429 Nut Tree Road Livingston, CA 95334
Hanford Senior Villa
116 Campus Drive Hanford, CA 93230
+1 (855) 327-7032
Hacienda Heights
15880 W. Gateway Blvd. #111 Kerman, CA 93630
855-327-7039
Gustine Garden
394 Wallis Ave. Gustine, CA 95322
Groves at Lindsay
187 N. Westwood Ave. Lindsay, CA 93247
Grove Apartments
1491 Hammonton-Smartville Rd. Linda, CA 95901
+1 (855) 327-6309
Greenwood Village
420 Greenley Rd Sonora, CA 95370
+1 (855) 327-6308
Green Street
1600 S. Greene Ave. Dinuba, CA 93618
Gateway Villas
15946 W. Gateway Blvd Gateway Blvd., Kerman, CA 93630
+1 (866) 543-3470
Gateway Village II
200 Stevens St. Farmersville, CA 93223
Gateway Village I
200 Stevens St. Farmersville, CA 93223
Gateway Terrace
410 Lesher Drive Merced, CA 95341
Garden Estates
1400 S. Greene #9 Dinuba, CA 93615
Fern Crossing
450 Holt Avenue, Holtville, CA 92250
Fairfield Vista
201 Pennsylvania Ave Fairfield, CA 94533
Exeter Elderly
501 N. B Street #B Exeter, CA 93221
Esperanza Village
125 North C Street, Madera, CA 93638
+1 (855) 442-1488
El Dorado II
1805 N 8th Street, El Centro, CA 92243
El Dorado
1805 N 8th Street, El Centro, CA 92243
East Lake
15 E. 13th St Marysville, CA 95901
+1 (855) 553-9757
Devonshire
1431 Westcott Rd Colusa, CA 95932
Delta Vista
701 North Ash #15 Lindsay, CA 93247
Crossings on Monterey
16800 Monterey Rd. Morgan Hill, CA 95037
+1 (844) 740-3539
Crossings on Aston
1534 John Richards Way, Santa Rosa, CA 95404
Crossings at Santa Rosa
820 Jennings Ave, Santa Rosa, CA 95401
Crossings at New Rancho
2708 Woodberry Avenue Rancho Cordova, CA 95670
Crossings at Morgan Hill
170 Wright Ave. Morgan Hill, CA 95307
+1 (855) 656-5527
Crossings at Madera
120 W. Adell St. Madera, CA 93638
+1 (855) 327-5054
Crossings at Elk Grove
8575 Elk Grove Florin Rd. Elk Grove, CA 95624
Crossing at North Loop
3930 Tarmigan Dr. Antelope, CA 95843
+1 (855) 327-5052
Creek Bridge
1245 Bedford Ave. King City, CA 93930
Crane Terrace
1318 E. Canal Drive Turlock, CA 95380
Camarillo Courtyard
350 Westpark Court Camarillo, CA 93012
Columbia Place
1304 W. 7th Street Los Angeles, CA 90017-2304
Colonial House
705 N. Oxnard Blvd. Oxnard, CA 93030
Coalinga Pacific Associates
245 Pacific Street, Coalinga, CA 93210
Cinnamon II
335 W. Cinnamon Drive Lemoore, CA 93245
+1 (855) 327-4863
Cinnamon I
335 W. Cinnamon Drive Lemoore, CA 93245
Cedar Lane PSH
5816 Feather River Blvd #100 West Linda, CA 95961
+1 (877) 423-0692
Cedar Lane Family
866 Cedar Lane, West Linda, CA 95961
+1 (866) 674-6358
Castlerock
455 E. Wutchuma Woodlake, CA 93286
California Manor
10165 El. Camino Real Atascadero, CA 93422
Bristlecone
3072 Chateau Rd. Mammoth Lakes, CA 93546
+1 (855) 327-3609
Blessed Rock
4111 Tyler Ave, El Monte, CA 91731
Bella Vista Senior
1075 Martin St. Lakeport, CA 95453
Bear Ridge
1977 Spenceville Rd. Wheatland, CA 95692
Bates
1001 N. Bates Dinuba, CA 93618
Avila II
805 Avila Avenue, Parlier, CA 93648
Avila
805 Avila Avenue, Parlier, CA 93648
Avery Gardens
7015 Elk Grove Blvd. Elk Grove, CA 95758
Aspen Village
1700 Old Mammoth Rd. Mammoth Lakes, CA 93546
Arroyo del Camino II
801 S. Corcoran Ave. Avenal, CA 93204
Arroyo del Camino
801 S. Corcoran Ave. Avenal, CA 93204
Amaya Village
1525 Park Blvd. Orange Cove, CA 93646
Alicante
36400 Griffen Dr. Huron, CA 93249
Arborpoint
300 W. Clark St. Madera, CA 93638
+1 (855) 327-3550
Palmer Senior
16121 Palmer Ave. Huron, CA 93234
+1(855) 328-4128
Willow Family
865 W Gettysburg Ave Clovis
559-801-0728
FREQUENTLY ASKED QUESTIONS
ABOUT AFTER HOUR EMERGENCIES
An after-hours emergency typically involves situations that pose an immediate threat to the safety or habitability of your property. This may include issues such as flooding, gas leaks, electrical hazards, or lockouts.
If you encounter an after-hours emergency, please contact your properties emergency hotline number. Our dedicated team is available 24/7 to assist you. You can find the emergency number on your property detail page on our website or search for it on above on this page.
If you’re locked out of your unit outside of regular office hours, please contact our emergency hotline. We’ll arrange for a locksmith to assist you promptly.
In the event of a water leak or flooding, it’s crucial to act quickly. Turn off the water supply if possible and contact our emergency hotline immediately. Our team will dispatch assistance to address the issue promptly.
If you detect a gas odor in your unit, evacuate the premises immediately and contact your local gas provider or emergency services. After ensuring your safety, please notify our emergency hotline for further assistance.
During a power outage, first, check if the outage is isolated to your unit or building-wide. If it’s building-wide, contact your local utility provider to report the outage. If the issue is isolated to your unit, check your circuit breaker and reset if necessary. If the problem persists, contact our emergency hotline for assistance.
In case of a medical emergency, dial emergency services immediately (911 or your local emergency number). Afterward, please inform our emergency hotline so that we can provide any necessary assistance or support.
No, there is no additional fee for after-hours emergency services. Your safety and well-being are our top priority, and we’re committed to addressing emergencies promptly regardless of the time.
For non-emergency issues occurring after hours, such as routine maintenance requests or inquiries, we encourage you to submit a request through our online portal or contact your properties on site staff during regular office hours for assistance.
No matter how urgent they may seem, some maintenance issues are NOT an emergency. The following are examples of maintenance issues that are NOT emergencies:
Minor HVAC Issues: Problems like a noisy air conditioner or a heater not working optimally can be addressed during regular maintenance visits rather than requiring emergency service.
Clogged Drains: While a clogged drain can be inconvenient, it’s not usually considered an emergency unless it’s causing significant backup or flooding.
Minor Plumbing Leaks: Dripping faucets or slow leaks in pipes can wait for regular business hours but should be addressed promptly to prevent water damage.
Pest Control Issues: While pests can be a nuisance, routine pest control for minor infestations can be scheduled as part of regular maintenance.
Minor Electrical Issues: Unless it’s causing a safety hazard, such as sparks or smoke, issues such as flickering lights, non-functioning outlets, or switches can be scheduled for repair during normal business hours.
Minor Appliance Malfunctions: Issues like a malfunctioning microwave or a dishwasher not draining properly can be scheduled for repair during regular business hours.
Inconsistent Water Temperature: Issues with water temperature or occasional leaks from the water heater may arise. It’s vital to address these promptly for tenant comfort and to prevent damage, but they usually aren’t emergencies.
I’ve locked myself out of my apartment
Please contact a locksmith. This will be an out-of-pocket expense. It is advised that you have a spare key stored outside of your unit, either with a neighbor or elsewhere.
